Our Services
Our company specializes in customer contact, with the main aim of optimizing accessibility and contact for our customers. Thanks to our advanced solutions, we improve efficiency while maintaining impeccable service quality.
Our services focus primarily on receiving and transmitting calls. We are experts in the use of different communication channels such as telephony, e-mail, chat and social media. Our state-of-the-art communications platform offers all the necessary capabilities, and can be seamlessly integrated into your existing infrastructure.
With our many years of experience in customer contact, we put our knowledge to work for our customers to achieve their objectives. We place the utmost importance on delivering high-quality services, and focus on the unique needs of each individual company.
To deliver effective solutions, we operate remotely from our offshore location in Morocco. This approach enables us to reduce structural production costs and offer competitive rates compared to similar companies based in French-speaking countries. You’ll benefit from the economic advantages, while also benefiting from an experienced team, trained to understand the French mentality.
At CCS, we pride ourselves on our commitment to our customers and our ability to provide first-class customer contact services. Rely on our expertise to enhance your customer experience and increase your operational efficiency. We look forward to working with you and contributing to your success.
Making calls
Reap the direct benefits of our many years of experience in outbound calling services.
Receiving calls
With our inbound services, you're assured of perfect tracking of all your incoming contact traffic.
Administrative assistance
Encoding and tracking professional files. Simplify your administrative management with our dedicated expertise.
Other services
Take advantage of our call center and BPO solutions now, and cut costs by 30-50% while maintaining quality!