Boost your customer acquisition
Achieve total customer satisfaction by guaranteeing optimal service quality
We Are Hiring!
A Place That Fosters
Your Work Development
Omnichannel and multilingual 24/7
A customer service provider to help your customers 24/7 through different channels and in different languages.
Professional and ambitious
Customer contact is a profession in its own right, and one that we know well. That's why we like to think together and strive to do better.
Quality and efficiency
Flexible, high-quality call center solutions. Reduce costs by 30-50% while maintaining quality.
Why choose CCS CALLS & CONSULTING?
At CCS CALLS & CONSULTING, we offer quality solutions to our customers’ call center challenges.
Customer contact is a field we master perfectly. Here are just a few reasons to choose our services:
– Call reception: We ensure continuous telephone accessibility for your customers. Our team is ready to respond to their needs and resolve their queries in a professional manner.
– Outbound calls: We proactively establish contact with your target group and ensure that your message is effectively conveyed. Our sales staff are experienced in creating optimal conversations.
– Multilingual, multi-channel customer support: We’re available to talk to your customers 24/7, in several languages and via a variety of communication channels.
Our efficiency at your company's service!
CONTACT US FOR MORE DETAILS
Our Services
Our expertise focuses on managing inbound and outbound customer interactions, via various channels such as telephony, e-mail, chat and social media. Our advanced platform integrates easily with your existing infrastructure. Drawing on our experience, we serve our customers with excellence for optimum results. Our commitment to a high level of service puts your needs first. Providing remote services from Morocco, our competitive costs make us a cost-effective approach. We invest in understanding the French mentality to ensure effective communication.